Frequently Asked Questions
Everything you need to know about our premium sustainable lighting solutions.
What is the typical lead time for wholesale orders?
Most standard orders are processed within 1-2 business days. Bulk wholesale orders typically ship within 5-7 business days depending on current inventory levels.
Do you offer discounts for large-scale commercial projects?
Yes, we provide tiered volume pricing for contractors, designers, and commercial developers. Please contact our sales team with your project specifications for a custom quote.
What is your return policy for damaged or defective fixtures?
We offer a 30-day return window for any items that arrive damaged or defective. Please inspect your shipment upon arrival and contact us immediately to initiate a replacement.
Are your LED products compatible with smart home systems?
Many of our modern lighting fixtures are compatible with major smart home ecosystems like Alexa, Google Home, and Zigbee. Please check the 'Specifications' section on the product page for details.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and Canada. For international shipping inquiries outside of North America, please reach out to our logistics department for a shipping estimate.
What kind of warranty comes with Green Lighting products?
Most of our energy-efficient lighting solutions come with a standard 3-year or 5-year manufacturer warranty, covering any electrical failures or structural defects.